We have used you before and were very happy with the service but this time your company out did themselves. I phoned in the morning for a bin and by 4pm I had the bin delivered. The spot where the bin was going was difficult to access and your driver was very patient and polite and took his time to get it in.
Cheers!! Monica
Monica
I just wanted to let u know that your guys were just here and got the piano out of the house. Thank you so much for being so diligent and prompt in helping me out, I am totally impressed with the service you have provided and really want to express how wonderful, pleasant and polite both crews were even dealing with this difficult removal. They deserve a good word if not more!
I will be spreading the word.................
Deborah E.
Your two guys just left after taking a load of rubbish. They were excellent. Thanks again.
Jay
I had called to inquire several times in the past few weeks, and the lady on the phone was always very helpful. I also called around to several other bin rental businesses and 310-DUMP was the best deal and best money for product.
Lisa
Would definitely use your company again, the men that came to quote and ultimately do their job were friendly, courteous and worked quickly. In my opinion your company is number 1
Rose F.
I was very impressed with the service provided. Telephone calls were quickly answered by knowledgeable staff. I was very impressed by the delivery guy. Very efficient, polite, friendly and accomodating. Initial e-mail was responded to so quickly, a very pleasant surprise. Will call if ever in need of your service again and would certainly recommend your company.
John T.
Your rep who delivered the bin was very friendly, professional and thorough
Jennifer
Your workmen did a fine job – even came back later the same day to deliver an item I’d included by mistake. Thanks for the great service.
Mike M.
This was the first time I had the opportunity to try your services. I was extremely happy with the 2 gentlemen that came over to clear out my garage. They worked quickly and efficiently and professionally!! I know I will be using your services again should the need arise in the future. I thank you for all your help in this matter and I will be recommending your services to my friends and family!
Arun M.
THANKS CHRISTINA! (Unit 15). Oct 1st, Christina represented your company well. She is friendly, courteous, and professional. I also found your company's fees reasonable and competitive. The information provided by your appointment rep and your driver about fees and options was also helpful. Thank-you
John J.
Your service was great. Kim called us Saturday morning and the container was there in the afternoon which was what we were hoping for. The driver who showed up with the container was excellent, he really knows his stuff. Should we ever need a container again or know of friends that do we would certainly recommend 310 DUMP. Also, being able to order on line was so easy.
Bonnie
I've used 310-DUMP in the past and will do so again in the future. Your customer service above all makes you stand out from the rest. From booking, to the gentlemen moving my stuff, everyone was polite, introduced themselves, and were great models of your company. Your prices are very reasonable and I like how cost will be outlined to me prior to the loading.
Frankie
I was very please with all aspects of the service and professionalism of your team. I have used your company in the past with another establishment and I was please to see you guys are still giving great service. I will definitely use your service in the future and pass on your number to others who may require your service.
Heidi L.
Service was great, you contacted my by email and phone, they arrived when they said they would and did the job very quickly. i would definitely use you again and will recommend you to anyone needing this service.
Donna E.
I was very impressed with the service - timely phone calls, prompt and friendly service, reasonable rates. I will certainly use you again when the need arises.
Graham L.
"Thanks" for a job well done!
Arnold
Service was great – the team that arrived were prompt, courteous and quick. Couldn’t have been happier, Thanks Excellent service
Steve B.
Fast and efficient pick of items, professional manner. Will certainly contact 310-DUMP again if the need arises.
Tracy G.
Thanks to all the Team members at 310-dump. It has been a very longtime since I have done business with a company where there is so much focus on the Customer and Customer Service from all areas within. From my first contact with your company through to the ordering to delivery and also pickup yesterday all Team members have been very pleasant, very helpful and have made this so easy and painless for me.
Marilyn H.
Just wanted to thank the guys in unit 32 for the hard work and patience they showed while helping us clear our place of unwanted furniture. They did a great job!!
Shelley O.
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| Customer Service Pledge
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As a member of the junk removal and recycling industry in Canada, we proudly make this pledge to each and every customer we serve:
We are in business because of our valued customers.
- We pledge to always place your interests at front and centre of what we do.
Providing outstanding service is the right of our customers and is our first priority.
- We pledge to provide you with outstanding service, each and every time.
We are committed to being available to our customers.
- We pledge to have our call sales centre open 7 days a week. During the hours we are closed, you will be able to order a service and provide us with feedback online.
We are dedicated to excellence.
- We pledge our dedication to excellence and commitment to providing value-added service in a proactive, flexible, and efficient manner.
We will resolve any issues promptly.
- We pledge to listen to our customers and always present a caring attitude. We pledge to answer questions or resolve issues quickly and fairly within one business day if possible.
We are committed to the environment.
- We pledge our commitment to the environment. Although we are not a salvaging company or charity, we do our best to recycle, properly dispose of, and/or donate whatever we possibly can.
We are commited to customer satisfaction.
- We pledge our commitment to customer satisfaction as our number one priority. We are committed to exceeding customer expectations!
The owners, managers, and staff of 310-DUMP Junk Removal and Dumpster Rentals are committed to supporting this Customer Service Pledge.
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