Dumpster Rental FAQS
What is the cost to rent a disposal dumpster? How long can we keep it?
How soon can we get a dumpster delivered?
What if I need more time than the days included?
If I fill up my dumpster and require another, what is the cost?
What time will the driver drop off my dumpster?
What time will the driver pick up my dumpster?
What is clean fill?
What materials can not be disposed of?
I have no driveway. Can you put the dumpster on the street?
Can you put the dumpster on my lawn?
How can I pay for the service?
Can I pay with cash?
What sizes are the dumpsters?
Are there any items I cannot put into my container?
What if the driver comes for container delivery/removal and I am not ready for the container?
What if I need to keep my container longer or have it removed sooner?
Must someone be on-site when you deliver or remove my container?
How many tons can I put in my container?
Will I be billed for extra weight?
Will the dumpster damage my driveway?
Can I put the container on the street?
What are my payment options?
What does the price include?
How long can I keep the dumpster?
Do I need to call for pick-up?
How much room do I need to allow to have a dumpster dropped off?
Do I have to be on site for the delivery?
What size dumpster do I need?
Do I have room for this?
What am I paying for?
What is the cost to rent a disposal dumpster? How long can we keep it?
Prices for dumpster rental, disposal rates, and time included vary by region. Please contact us at 310-3867 or book online to get information on pricing.
How soon can we get a dumpster delivered?
Delivery time varies from possible same-day deliveries to 1 or 2 days' notice. It is best to plan for your disposal dumpster a few days in advance so we can best meet your timing requirements.
What if I need more time than the days included?
Give us a call and let us tailor a package to your individual requirements. We always provide a free no-obligation price before any work is started.
If I fill up my dumpster and require another, what is the cost?
Once you contact us, it will be our pleasure to replace your full dumpster.
What time will the driver drop off my dumpster?
Deliveries are generally made between 7a.m. and 5p.m. However, if you have special circumstances, please let us know and we will try to accommodate you.
What time will the driver pick up my dumpster?
Unfortunately, we can not guarantee a specific time. Traffic and weather conditions play a role in pick-up time. Pick-ups are generally made between 7a.m. and 5p.m. Please let us know if you have special requirements and we will try and accommodate you.
* Please ensure the dumpster is not blocked on the scheduled pick-up date.
What is clean fill?
Clean fill are materials you might find in your back yard, like soil, sod, dirt, concrete, and asphalt. We have specific dumpsters for heavier materials like these. Due to weight restrictions, we can only supply a 10 cubic yard dumpster.
What materials can not be disposed of?
We cannot dispose of refrigerators, air conditioners, and freezers due to the refrigerants such as freon. Items such as tires, batteries, chemicals, propane cylinders, railroad ties, and any other hazardous waste cannot be placed in disposal dumpsters.
*Note - It is illegal to place any form of hazardous waste in a disposal dumpster. Please inquire at the time of booking if you have questions about the material you want removed.
I have no driveway. Can you put the dumpster on the street?
You may require a permit. Please ask us about your local regulations.
Can you put the dumpster on my lawn?
Yes. With a signed waiver, we can place the dumpster anywhere on your property.
How can I pay for the service?
The preferred method of payment is by major credit card at the time of booking.
Can I pay with cash?
You can; however, we will need a cash deposit. Once the dumpster is picked up and dumped, we will reconcile and determine the total bill. If the total cost of the dumpster use and disposal fees are less than the deposit, a refund will be issued within 30 days of the pick-up.
What sizes are the dumpsters?
Container dimensions are as follows:
- 10-yard dumpster: 4 ft high x 8 ft wide x 10 ft long
- 15-yard dumpster: 4 ft high x 8 ft wide x 14 ft long
- 30-yard dumpster: 6 ft high x 8 ft wide x 21 ft long
- 40-yard dumpster: 8 ft high x 8 ft wide x 21 ft long
Are there any items I cannot put into my container?
Yes, there are restrictions on certain items. For starters, only solid waste items are permitted in containers, No liquids are allowed. Other materials that are not permitted are: radioactive, volatile, highly flammable, explosive, biomedical, infectious, and toxic or hazardous in nature. Examples include chemical products, oil filters, propane tanks, antifreeze, and paint (except for completely dried latex paint cans).
What if the driver comes for delivery or removal and I am not ready for the container to be dropped off or removed?
Unfortunately, in this scenario, we will have to bill you an additional $150. To avoid incurring extra costs, please notify us of changes to your order at least one business day in advance.
What if I need to keep my container longer or have it removed sooner?
All changes to your order must occur at least 1 business day in advance to allow for processing, as terms and conditions apply. There is an additional charge for keeping the container longer than designated in your order.
Must someone be on-site when you deliver or remove my container?
No, it is not necessary to have someone on-site for the delivery or removal of dumpsters. The driver will use his best judgment to place the container in the safest most accessible area. However, if you do not have a person on-site and you are not happy with the location of the dumpster, you will be responsible for all charges associated with its relocation. For dumpster removal, you must agree to provide unobstructed access to the dumpster on pick-up day. If the equipment is inaccessible, you will be responsible for additional pick-up charges, as terms and conditions apply.
How many tons can I put in my container?
Our heavy-duty containers can legally transport up to 9 tons of material. Our light-weight containers can legally carry 3 tons of material.
Will I be billed for extra weight?
Yes. Additional charges apply when tonnage exceeds that quoted in your order.
Will the dumpster damage my driveway?
We highly recommend that you protect any surface where the roll-off is going to be placed with a 4' x 8' sheet of plywood. 310-DUMP is free and clear of any and all liability associated with damage to property due to dumpster placement.
Can I put the container on the street?
Please check with us regarding your local municipality bylaws. Permits may be required.
What are my payment options?
310-DUMP accepts the following credit cards: VISA, American Express, Mastercard, cheques, cash.
What does the price include?
The price includes a one-time delivery and pick-up for a selected container size, along with tonnage quoted in your order. Additional taxes, excess rental days, and disposal fees may apply.
How long can I keep the dumpster?
The rental is for the number of days quoted in your order. An additional charge will apply per day thereafter.
Do I need to call for pick-up?
Yes. We have no way of knowing when you are finished loading the dumpster; therefore, you must let us know when you want the dumpster removed.
How much room do I need to allow to have a dumpster dropped off?
We need the length of the truck plus the length of the dumpster in order to drop off the container (roughly 60-70 feet) and a minimum of 10 feet wide clearance in case of tree branches, overhanging wires,air conditioning units, bay windows, or overhanging roof edges.
Do I have to be on site for the delivery?
Preferably, yes. We require a deposit on delivery. If you are present on delivery, you can give instructions to the truck operator about where you want the dumpster. However, different arrangements can be made for deposit and drop-off instructions.
What size dumpster do I need?
- 10 yard dumpster: 4 ft high x 8 ft wide x 10 ft long
- 15 yard dumpster: 4 ft high x 8 ft wide x 14 ft long
- 30 yard dumpster: 6 ft high x 8 ft wide x 21 ft long
- 40 yard dumpster: 8 ft high x 8 ft wide x 21 ft long
If you need help deciding which dumpster size will work for you, please click for dumpster sizing, or connect with our call centre.
Do I have room for this?
Our skilled drivers will help you find a safe and convenient dumpster location.
What am I paying for?
The price includes a one-time delivery and pick-up for a selected container size, along with tonnage quoted in your order. Additional taxes, excess rental days, and disposal fees may apply.